Ootori pride ourselves on offering the finest Massage Chairs at the best possible prices. Many of our customers have always wondered what type of Warranty Coverage they can expect from the Manufacturer and how they can get Extended Warranty coverage for extra piece of mind. We have assembled all of the information in one place for you. If this does not answer any question you may have, please be sure the Live Chat feature or contact us directly.
3 Year Warranty
Ootori guarantees that the massage chairs come with a three year limited warranty.
(Three years from date of purchase.)
During the first year, the warranty covers free maintenance and repair for any defect in workmanship or materials.
During the second and third year, the warranty covers free shipping replacement parts. And the cost of parts and labor are not covered.
You may obtain service advice by contacting the Ootori Customer Service department toll-free at (718) 704-4004 .